![]() ![]() 239/- for two tea packs, Big Bazaar charged Rs. But when I returned home, I again checked the bill and observed that the manager should have returned more money. When his manager calculated it, he found some discrepancy and returned Rs. When I didn't receive satisfactory response, I asked him again to take me to his manager. I discussed with the person who generated bill. My wife insisted me for checking the bill details and I was shocked to see that there was an error while generating bill. I had purchased two Tea packets on an offer of one pack free with the other for Rs. ![]() But it really saddened me today when I observed discrepancy in billing details. As I used to blindly trust Big Bazaar because it is such a reliable brand and I have been shopping from here for so many years. ![]() While the concept of a typical bazaar, on which the chain was built years ago, remains intact, attention has been given to customers’ convenience and depth in categories.Ĭhanges include an increase in cash counters at the stores, changed points of sale software to make billing faster, strengthening of the distribution centres which helped it get fill rates of 80 per cent compared to 55 to 60 per cent earlier, increase in the height of walls on the ground floor for better visibility of categories and initiatives like Seva, which aims at helping women with help of grinders.I purchased household items on 1 from Big Bazaar located at Old Madras Road, Bangalore next to Gopalan Mall. The freshly done up stores now have many changes such as neatly piled stocks of apparels in colourful racks, a live bakery, wider isle width at the food and grocery section among many others. Customers in metros such as Mumbai, Delhi, Bangalore and others, who are used to shopping in modern retail formats are demanding better shopping experience and to fulfil their demand, the hypermarket has decided to match their expectations. The 11-year-old chain is revamping its stores in major cities citing. After changing its tagline to ‘Naye India Ka Bazaar’, it is now putting efforts to pull back the loyal clientele. Big Bazaar with 164 outlets across India is working on giving it a fresh look and feel to satisfyĬustomers’ demand for delightful shopping experience. ![]()
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